Shipping policy
REFUND & SHIPPING POLICY
Last Updated: June 2026
Refund Policy
We accept returns within 30 days of delivery.
To be eligible for a return:
- Items must be unused and in original condition.
- Items must be returned in original packaging.
- Proof of purchase is required.
Non-Returnable Items
- Gift cards
- Personalized products
- Final sale items
- Downloadable digital products
Refunds
Once we receive and inspect the returned item, we will notify you regarding approval or rejection of your refund. Approved refunds will be issued to the original payment method.
Shipping Policy
Processing Time
Orders are typically processed within 1–3 business days.
Shipping Times
United States: 3–10 business days
International orders: 7–21 business days depending on destination.
Shipping Delays
Delivery dates are estimates and are not guaranteed. Delays caused by carriers, customs, weather, or other circumstances beyond our control are not our responsibility.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us at teddyroasasmara@gmail.com.
Contact Us
Teddy Roas Asmara
2530 Cosmic Dust St
Henderson, NV 89044-1596
United States
Email: teddyroasasmara@gmail.com
Phone: (212) 874-0238